Ong Institute Terms & Conditions

APPLICABILITY

The policies below are applicable to the Ong Institute (www.onginstitute.com) network of websites, including:

• The website is located at www.onginstitute.com (including versions optimized for wireless or tablet devices).

• All email newsletters published or distributed by Ong Institute.

• All social media platforms.

• All other interactive features and communications provided by Ong Institute, however accessed and/or used, that are operated, made available, or produced and maintained by Ong Institute (collectively “Ong Institute,” “we,” “us,” or “our”).

ACCEPTANCE

YOUR USE OF THIS WEBSITE CONFIRMS YOUR UNCONDITIONAL ACCEPTANCE OF THESE TERMS AND CONDITIONS. IF YOU DO NOT ACCEPT THESE TERMS AND CONDITIONS, DO NOT USE THIS WEBSITE.

Please read the following information carefully to understand our practices regarding your use of the Site. The Company may change the Terms at any time and inform you of the changes using the available means of communication. We recommend checking the Site frequently to see the actual version of the Terms and their previous versions.

If you represent a legal entity, you certify that you are entitled by such a legal entity to conclude the Terms as the legal entity you represent.

1. Products, Content, and Specifications

• All features, content, specifications, products, and prices of products and services described or depicted on this website (this “website”) are subject to change at any time without notice.

• Certain weights, measures, and similar descriptions are approximate and provided for convenience purposes only.

• Ong Institute and its service suppliers, which operate this website pursuant to agreements with Ong Institute, make all reasonable efforts to accurately display the attributes of products, including the applicable colors; however, the actual color you see will depend on your computer system, and we cannot guarantee that your computer will accurately display such colors.

• The inclusion of any products or services on this website at a given time does not imply or warrant that these products or services will be available at any time.

• It is your responsibility to ascertain and obey all applicable local, state, federal, and international laws (including minimum age requirements) regarding the possession, use, and sale of any item purchased from this website.

• By placing an order, you represent that the products ordered will be used only in a lawful manner.

2. Ordering, Shipping, Returns and Exchanges

• When an order is placed, it will be shipped to an address designated by the purchaser, provided that the shipping address complies with the shipping restrictions contained on this website.

• All purchases from this website are made pursuant to a shipment contract. As a result, risk of loss and title for items purchased from this website pass to you upon delivery of the items to the carrier. You are responsible for filing any claims with carriers for damaged and/or lost shipments.

• You may exchange a product or service purchased from this website, subject to the terms and conditions of the service purchased. Exchanged products must not have been opened or otherwise corrupted and must be exchanged in person at our store at 9377 East Bell Rd. Suite 363, Scottsdale, AZ 85260 during business operating hours. Certain jurisdictions may provide additional statutory rights. Nothing herein is meant to limit your return or cancellation rights under local law.

3. Account Registration and Security

You may need to create an account to place orders and to have access to the entirety of the website.

To use those restricted portions of the website, you will:

• (a) provide true, accurate, current, and complete information about yourself and your business as prompted by the website’s registration or subscription page (such information being the “Registration Data”).

• (b) maintain and promptly update the Registration Data to keep it true, accurate, current, and complete.

• If you provide any information that is untrue, inaccurate, not current, or incomplete, or Ong Institute has reasonable grounds to suspect that such information is untrue, inaccurate, not current, or incomplete, Ong Institute has the right to suspend or terminate your account and refuse any and all current or future use of the website (or any portion thereof).

• You are entirely responsible for the security and confidentiality of your password and account. Furthermore, you are entirely responsible for any and all activities that occur under your account.

• You will not share your account information or your username and password with any third party or permit any third party to logon to the website using your account information.

• You agree to immediately notify us of any unauthorized use of your account or any other breach of security of which you become aware. You are responsible for taking precautions and providing security measures best suited for your situation and intended use of the website.

• We have the right to provide user billing, account, content, purchase or use records, and related information under certain circumstances (such as in response to legal responsibility, lawful process, orders, subpoenas, or warrants, or to protect our rights, customers, or business). Please note that anyone able to provide your personally identifiable information will be able to access your account so you should take reasonable steps to protect this information.

4. Fees

• For all charges or deposits for any events, products, and/or services ordered by you on or through the website, Ong Institute or its vendors or agents will bill your bank card or alternative payment method offered by Ong Institute and you agree to pay all such charges or deposits.

• When you provide bank card information, account numbers, or other information necessary to facilitate payment to us or our vendors, you represent to us that you are the authorized user of the bank card that is used to pay for the products and services.

• Should legal action be necessary to collect on balances due, you agree to reimburse Ong Institute and its vendors or agents for all expenses incurred to recover sums due, including attorneys’ fees and other legal expenses.

• You are responsible for the purchase of, and payment of charges for, all Internet access services and telecommunications services needed for use of the website.

• You understand that we will hold and store such bank card or payment information to facilitate payment and deposit, damage reimbursement, and other liability purposes.

For details regarding payments, fees, and additional policy information see our Payment Policy Fees

5. Use of the Ong Institute Website

• The design of this website and all text, graphics, images, video, information, content, and other material displayed on or that can be downloaded from this website are protected by copyright, trademark, and other laws and may not be used except as permitted in these Terms and Conditions or with prior written permission of the owner of such material.

• The content, software, and other technology components of this website are owned by and at Ong Institute. Inc. All rights reserved.

• You may not modify the information or materials displayed on or that can be downloaded from this website in any way or reproduce or publicly display, perform, or distribute or otherwise use any such information or materials for any public or commercial purpose.

• Any unauthorized use of any such information or materials may violate copyright laws, trademark laws, laws of privacy and publicity, and other laws and regulations.

• You shall not remove any copyright, trademark, or other proprietary notices from material found on the website.

6. Accuracy of Information

• We attempt to ensure that information on this website is complete, accurate, and current. Despite our efforts, the information on this website may occasionally be inaccurate, incomplete, or out of date.

• We make no representation as to the completeness, accuracy, or up-to-date status of any information on this website. For example, products included on this website may be unavailable, may have different attributes than those listed, or may carry a different price than that stated on this website.

• In addition, we may make changes in information about price and availability without notice. • While it is our practice to confirm orders by email, the receipt of an email order confirmation does not constitute our acceptance of an order or our confirmation of an offer to sell a product or service.

• We reserve the right, without prior notice, to limit the order quantity on any product or service and/or to refuse service to any customer.

• We also may require verification of information prior to the acceptance and/or shipment of any order.

7. Nutrition, Diet, and Lifestyle Changes

• As part of the website, Ong Institute may offer information dealing with the preparation of nutrition, diet, and lifestyle changes. Ong Institute in no way provides any warranty, implied or otherwise, towards the content of this information regarding its use, application, or adoption for use.

• It is your responsibility to determine the value and appropriateness for you of any such information. Suggestions taken from our website are done so “at your own risk.”

• Ong Institute is not responsible for any damage, medically or otherwise, resulting from actions taken as a result of advice on this website.

8. Trademarks

• Certain trademarks, trade names, service marks, and logos used or displayed on this website are registered and unregistered trademarks, trade names, and service marks of Ong Institute and its affiliates.

• Other trademarks, trade names, and service marks used or displayed on this website are the registered and unregistered trademarks, trade names, and service marks of their respective owners.

• Nothing contained on this website grants or should be construed as granting, by implication, estoppel, or otherwise, any license or right to use any trademarks, trade names, service marks, or logos displayed on this website without the written permission of Ong Institute or such other owner.

9. Linking to This Website

• Running or displaying this website or any information or material displayed on this website in frames or through similar means on another website without our prior written permission is prohibited.

• Any permitted links to this website must comply with all applicable laws, rules, and regulations.

10. Third-Party Links

• The Site may include links to other sites, applications, and platforms (hereinafter the “Linked Sites”).

• The Company does not control the Linked Sites, and shall not be responsible for the content and other materials of the Linked Sites.

• The Company makes these links available to you for providing functionality or services on the Site.

• If you use these links, you will leave this website. Neither we nor any of our respective affiliates are responsible for any content, materials, or other information located on or accessible from any other website.

• Neither we nor any of our respective affiliates endorse, guarantee, or make any representations or warranties regarding any other websites, or any content, materials, or other information located or accessible from any other websites, or the results that you may obtain from using any other websites.

• If you decide to access any other websites linked to or from this website, you do so entirely at your own risk.

11. Inappropriate Material

• You are prohibited from posting or transmitting any unlawful, threatening, defamatory, libelous, obscene, pornographic, or profane material or any material that could constitute or encourage conduct that would be considered a criminal offense or give rise to civil liability, or otherwise violate any law.

• In addition to any remedies that we may have at law or in equity, if we determine, in our sole discretion, that you have violated or are likely to violate the foregoing prohibitions, we may take any action we deem necessary to cure or prevent the violation, including without limitation, the immediate removal of the related materials from this website.

• We will fully cooperate with any law enforcement authorities or court order or subpoena requesting or directing us to disclose the identity of anyone posting such materials.

12. User Information

• Other than personally identifiable information, which is subject to this website’s Privacy Statement, any material, information, videos, pictures, suggestions, ideas, concepts, know-how, techniques, questions, comments, or other communication you transmit or post to this website in any manner (“User Communications”) is and will be considered non-confidential and non-proprietary.

• Personally identifiable information that you voluntarily post on any part of this website that is viewable by the public (e.g., in the Customer Reviews section) is not subject to this website’s Privacy Statement and is considered User Communications.

• We and our respective affiliates and our or their designees may use any or all User Communications for any purpose whatsoever, including, without limitation, reproduction, transmission, disclosure, publication, broadcast, development, manufacturing, and/or marketing in any manner whatsoever for any or all commercial or non-commercial purposes.

• We may, but are not obligated to, monitor or review any User Communications. We will have no obligation to use, return, review, or respond to any User Communications.

• We shall have no liability related to the content of any such User Communications, arising under the laws of copyright, libel, privacy, obscenity, or otherwise.

• We retain the right to remove any or all User Communications that include any material we deem inappropriate or unacceptable.

• You agree that all User Communications are truthful, that you have obtained the consent of anyone appearing in any User Communications with you, and that any User Communications will not infringe on or violate the rights of any person or entity.

• By submitting, transmitting, posting, uploading, modifying, or otherwise providing any User Communications, whether solicited or unsolicited, you agree that you are granting us and our respective affiliates and our or their designees a royalty-free, fully paid, non-exclusive, irrevocable, perpetual, unrestricted, worldwide license to publish, transmit, perform, display, create derivative works from and otherwise use such User Communications for any purpose, including, without limitation, advertising and promotional purposes, in any media, now or hereafter known, even if these Terms of Use are later modified or terminated, without any compensation to you.

13. Contests, Sweepstakes, and Games

Additional terms and conditions will apply to your participation in each contest, sweepstakes, or game.

14. Disclaimers

• YOUR USE OF THIS SITE IS AT YOUR RISK. THE INFORMATION, MATERIALS, AND SERVICES PROVIDED ON OR THROUGH THIS WEBSITE ARE PROVIDED “AS IS” WITHOUT ANY WARRANTIES OF ANY KIND INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT OF INTELLECTUAL PROPERTY.

• NEITHER ONG INSTITUTE NOR ANY OF ITS RESPECTIVE AFFILIATES NOR SUPPLIERS WARRANT THE ACCURACY OR COMPLETENESS OF THE INFORMATION, MATERIALS, OR SERVICES PROVIDED ON OR THROUGH THIS WEBSITE.

• THE INFORMATION, MATERIALS, AND SERVICES PROVIDED ON OR THROUGH THIS WEBSITE MAY BE OUT OF DATE, AND NEITHER ONG INSTITUTE NOR ANY OF ITS RESPECTIVE AFFILIATES NOR SUPPLIERS MAKES ANY COMMITMENT OR ASSUMES ANY DUTY TO UPDATE SUCH INFORMATION, MATERIALS, OR SERVICES.

• THE FOREGOING EXCLUSIONS OF IMPLIED WARRANTIES DO NOT APPLY TO THE EXTENT PROHIBITED BY LAW. PLEASE REFER TO YOUR LOCAL LAWS FOR ANY SUCH PROHIBITIONS.

• ALL PRODUCTS AND SERVICES PURCHASED ON OR THROUGH THIS WEBSITE ARE SUBJECT ONLY TO ANY APPLICABLE WARRANTIES OF THEIR RESPECTIVE MANUFACTURERS, DISTRIBUTORS, AND SUPPLIERS, IF ANY.

• TO THE FULLEST EXTENT PERMISSIBLE BY APPLICABLE LAW, WE HEREBY DISCLAIM ALL WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, ANY IMPLIED WARRANTIES WITH RESPECT TO THE PRODUCTS AND SERVICES LISTED OR PURCHASED ON OR THROUGH THIS WEBSITE.

• WITHOUT LIMITING THE GENERALITY OF THE FOREGOING, WE HEREBY EXPRESSLY DISCLAIM ALL LIABILITY FOR PRODUCT DEFECT OR FAILURE, CLAIMS THAT ARE DUE TO NORMAL WEAR, PRODUCT MISUSE, ABUSE, PRODUCT MODIFICATION, IMPROPER PRODUCT SELECTION, NON-COMPLIANCE WITH ANY CODES, OR MISAPPROPRIATION.

• WE MAKE NO WARRANTIES TO THOSE DEFINED AS “CONSUMERS” IN THE MAGNUSON-MOSS WARRANTY-FEDERAL TRADE COMMISSION IMPROVEMENTS ACT.

• THE FOREGOING EXCLUSIONS OF IMPLIED WARRANTIES DO NOT APPLY TO THE EXTENT PROHIBITED BY LAW. PLEASE REFER TO YOUR LOCAL LAWS FOR ANY SUCH PROHIBITIONS.

• YOU HEREBY RELEASE AND WAIVE ANY AND ALL CLAIMS AGAINST ONG INSTITUTE, ITS RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, SHAREHOLDERS, AFFILIATES, AGENTS, SUCCESSORS OR ASSIGNS, AND ANY PARTY INVOLVED IN THE CREATION, PRODUCTION, OR TRANSMISSION OF THIS WEBSITE ARISING OUT OF, OR IN CONJUNCTION WITH YOUR USE OF THE WEBSITE.

15. Limitations of Liability

Neither Ong Institute, nor its affiliates nor suppliers assume any responsibility, or will be liable, for any damages to, or any viruses that may infect, your computer, telecommunication equipment, or other property caused by or arising from your access to, use of, or browsing this website, or your downloading of any information or materials from this website.

• IN NO EVENT WILL ONG INSTITUTE, OR ANY OF ITS RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, SHAREHOLDERS, AFFILIATES, AGENTS, SUCCESSORS OR ASSIGNS, NOR ANY PARTY INVOLVED IN THE CREATION, PRODUCTION, OR TRANSMISSION OF THIS WEBSITE, BE LIABLE TO YOU OR ANYONE ELSE FOR ANY DIRECT, INDIRECT, SPECIAL, PUNITIVE, INCIDENTAL OR CONSEQUENTIAL DAMAGES (INCLUDING, WITHOUT LIMITATION, THOSE RESULTING FROM LOST PROFITS, LOST DATA OR BUSINESS INTERRUPTION) ARISING OUT OF THE USE, INABILITY TO USE, OR THE RESULTS OF USE OF THIS WEBSITE, ANY WEBSITES LINKED TO THIS WEBSITE, OR THE MATERIALS, INFORMATION, OR SERVICES CONTAINED ON ANY OR ALL SUCH WEBSITES, WHETHER BASED ON WARRANTY, CONTRACT, TORT OR ANY OTHER LEGAL THEORY AND WHETHER OR NOT ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

• THE FOREGOING LIMITATIONS OF LIABILITY DO NOT APPLY TO THE EXTENT PROHIBITED BY LAW. PLEASE REFER TO YOUR LOCAL LAWS FOR ANY SUCH PROHIBITIONS.

• IN THE EVENT OF ANY PROBLEM WITH THIS WEBSITE OR ANY CONTENT, YOU AGREE THAT YOUR SOLE REMEDY IS TO CEASE USING THIS WEBSITE.

• IN THE EVENT OF ANY PROBLEM WITH THE PRODUCTS OR SERVICES THAT YOU HAVE PURCHASED ON OR THROUGH THIS WEBSITE, YOU AGREE THAT YOUR SOLE REMEDY, IF ANY, IS FROM THE MANUFACTURER OF SUCH PRODUCTS OR SUPPLIER OF SUCH SERVICES, IN ACCORDANCE WITH SUCH MANUFACTURER’S OR SUPPLIER’S WARRANTY, OR TO SEEK AN EXCHANGE FOR SUCH PRODUCT OR SERVICES IN ACCORDANCE WITH THE RETURNS AND REFUNDS POLICIES POSTED ON THIS WEBSITE.

16. Arbitration

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR RIGHTS AND HOW CLAIMS THAT YOU AND ONG INSTITUTE HAVE AGAINST EACH OTHER ARE RESOLVED.

• This Section is deemed to be a “written agreement to arbitrate” pursuant to the Federal Arbitration Act and Arbitration Acts under the laws of the State of Arizona. You and Ong Institute agree that we intend that this Section satisfies the “writing” requirement of the Federal Arbitration Act. This Section can only be amended by mutual written agreement.

• We believe that arbitration is a faster, more convenient, and less expensive way to resolve any disputes or disagreements that you may have with us. Therefore, pursuant to these Terms and Conditions, if you have any dispute or disagreement with us regarding (i) your use of or interaction with the website, (ii) any purchases or other transactions or relationships with Ong Institute, or (iii) any data or information you may provide to Ong Institute or that Ong Institute may gather in connection with such use, interaction, or transaction (collectively “Ong Institute Transactions or Relationships”), you will not have the right to pursue a claim in court, or have a jury decide the claim, and you will not have the right to bring or participate in any class action or similar proceeding in court or in arbitration. By using or interacting with the website, or engaging in any other Ong Institute Transactions or Relationships with us, you agree to binding arbitration as provided below.

• We will make every reasonable effort to informally resolve any complaints, disputes, or disagreements that you may have with us. If those efforts fail, by using our website, you agree that any complaint, dispute, or disagreement you may have against Ong Institute, and any claim that Ong Institute may have against you, arising out of, relating to, or connected in any way with these Terms and Conditions, our Privacy Statement, or any Ong Institute Transactions or Relationships shall be resolved exclusively by final and binding arbitration (“Arbitration”) administered by an arbitrator located in San Antonio, Arizona. The Applicable Rules can be found at JAMS ADR. If JAMS is no longer in existence, the Arbitration shall be administered by the American Arbitration Association or its successor (the “AAA”) instead, and conducted in accordance with the AAA Commercial Arbitration Rules in effect at that time (which shall be the “Applicable Rules” in such circumstances).

• If JAMS (or, if applicable, AAA) at the time the arbitration is filed has Minimum Standards of Procedural Fairness for Consumer Arbitrations in effect which would be applicable to the matter in dispute, Ong Institute agrees to provide the benefit of such Minimum Standards to you to the extent they are more favorable than the comparable arbitration provisions set forth in this Section, provided, however, that in no event may such Minimum Standards contravene or restrict the application of subpart (e) or (i) below. Furthermore, this Section shall not prevent any party from seeking provisional remedies in aid of arbitration from a court of appropriate jurisdiction.

You further agree that:

(a) Single Arbitrator: The Arbitration shall be conducted before a single arbitrator selected in accordance with the Applicable Rules or by mutual agreement between you and Ong Institute (the “Arbitrator”).

(b) Arbitrator Will Interpret This Agreement: The Arbitrator, and not any federal, state, or local court or agency, shall have the exclusive authority to resolve any dispute arising under or relating to the validity, interpretation, applicability, enforceability, or formation of these Terms and Conditions and/or these arbitration provisions, including but not limited to any claim that all or any part of these Terms and Conditions is void or voidable.

(c) Location of Arbitration: The Arbitration shall be held either: (i) at a location determined by JAMS (or, if applicable, AAA) pursuant to the Applicable Rules (provided that such location is reasonably convenient for you and does not require travel in excess of 100 miles from your home or place of business); or (ii) at such other location as may be mutually agreed upon by you and Ong Institute; or (iii) at your election, if the only claims in the arbitration are asserted by you and are for less than $10,000 in aggregate, by telephone or by written submission.

(d) Governing Law: The Arbitrator (i) shall apply internal laws of the State of Arizona consistent with the Federal Arbitration Act and applicable statutes of limitations, or, to the extent (if any) that federal law prevails, shall apply the law of the U.S., irrespective of any conflict of law principles; (ii) shall entertain any motion to dismiss, motion to strike, motion for judgment on the pleadings, motion for complete or partial summary judgment, motion for summary adjudication, or any other dispositive motion consistent with Arizona or federal rules of procedure, as applicable; (iii) shall honor claims of privilege recognized at law; and (iv) shall have authority to award any form of legal or equitable relief.

(e) No Class Relief: The Arbitration can resolve only your and/or Ong Institute’s individual claims, and the Arbitrator shall have no authority to entertain or arbitrate any claims on a class or representative basis, or to consolidate or join the claims of other persons or parties who may be similarly situated.

(f) Written Award: The Arbitrator shall issue a written award supported by a statement of decision setting forth the Arbitrator’s complete determination of the dispute and the factual findings and legal conclusions relevant to it (an “Award”). Judgment upon the Award may be entered by any court having jurisdiction thereof or having jurisdiction over the relevant party or its assets.

(g) Arbitration Costs: In the event that you are able to demonstrate that the costs of Arbitration will be prohibitive as compared to the costs of litigation, Ong Institute will pay as much of your filing and hearing fees in connection with the Arbitration as the Arbitrator deems necessary to prevent the arbitration from being cost-prohibitive, regardless of the outcome of the Arbitration, unless the Arbitrator determines that your claim(s) were frivolous or asserted in bad faith.

(h) Reasonable Attorney’s Fees: In the event you recover an Award greater than Ong Institute’s last written settlement offer, the Arbitrator shall also have the right to include in the Award Ong Institute’s reimbursement of your reasonable and actual out-of-pocket attorneys’ fees associated with the Arbitration, but Ong Institute shall in all events bear its own attorneys’ fees.

(i) Interpretation and Enforcement of Arbitration Clause: With the exception of subpart (e) above, if any part of this arbitration provision is deemed to be invalid, unenforceable, or illegal, or otherwise conflicts with the Applicable Rules, then the balance of this arbitration provision shall remain in effect and shall be construed in accordance with its terms as if the invalid, unenforceable, illegal, or conflicting provision were not contained herein. If, however, subpart (e) is found to be invalid, unenforceable, or illegal, then the entirety of this arbitration provision shall be null and void, and neither you nor Ong Institute shall be entitled to arbitrate their dispute, and must instead bring any claims in a court of competent jurisdiction in the State of Arizona.

(j) Modification of Arbitration Clause With Notice: Ong Institute may modify these arbitration provisions, but such modifications shall only become effective thirty (30) days after Ong Institute has given notice of such modifications and only on a prospective basis for claims arising from Ong Institute Transactions and Relationships occurring after the effective date of such notification.

(k) Small Claims Matters are Excluded: No Class Relief or Joinder of Claims. Notwithstanding the foregoing arbitration provisions, at your option, you may bring any claim you have against Ong Institute in your local small claims court within the U.S., if your claim is within such court’s jurisdictional limit; provided that such court does not have the authority to entertain any claims on a class or representative basis, or to consolidate or join the claims of other persons or parties who may be similarly situated in such proceeding.

17. Termination

• You or we may suspend or terminate your account or your use of this website at any time, for any reason or for no reason.

• You are personally liable for any orders placed or charges incurred through your account prior to termination.

• We reserve the right to change, suspend, or discontinue all or any aspect of this website at any time without notice.

18. Health-Related Information

The information contained in the website is provided for informational purposes only and is not meant to substitute for the advice provided by your doctor or other healthcare professional.

You should not use the information available on or through the website (including, but not limited to, information that may be provided on the website by healthcare professionals employed by or contracting with Ong Institute) for diagnosing or treating a health problem or disease, or prescribing any medication. Information and statements regarding dietary supplements have not been evaluated by the Food and Drug Administration and are not intended to diagnose, treat, cure, or prevent any disease.

You should read carefully all product packaging prior to use.

19. Indemnity

You agree to indemnify and hold Ong Institute and subsidiaries, officers, directors, employees, successors, and assigns, harmless from any claim, loss, or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your use of our website, your connection to our website, your violation of these Terms and Conditions, or your violation of any rights of another party.

This indemnity survives termination of these Terms and Conditions.

20. Domestic Use; Export Restriction

• We control the website from our offices within the United States of America.

• We make no representation that the website or its content (including, without limitation, any products or services available on or through the website) are appropriate or available for use in other locations.

• Users who access the website from outside the United States of America do so on their own initiative and must bear all responsibility for compliance with local laws, if applicable.

• Further, the United States export control laws prohibit the export of certain technical data and software to certain territories. No content from the website may be downloaded in violation of United States law.

21. Access and Interference

You agree that you will not use any robot, spider, scraper, or other automated means to access the website for any purpose without our express written permission.

Additionally, you agree that you will not:

• (i) take any action that imposes, or may impose in our sole discretion an unreasonable or disproportionately large load on our infrastructure;

• (ii) interfere or attempt to interfere with the proper working of the site or any activities conducted on the website;

• (iii) bypass any measures we may use to prevent or restrict access to the website.

22. Right to Takedown Content

• Ong Institute shall have the right in our sole discretion to edit, refuse to post, or remove any material submitted to or posted on the website at any time without notice.

• Without limiting the foregoing, we shall have the right to remove any material that we find to be in violation of the provisions hereof or otherwise objectionable, and the additional right to deny any user who fails to conform to any provision of these Terms and Conditions access to the website or any part thereof.

23. General

• Our failure to exercise or enforce any right or provision of these Terms and Conditions shall not constitute a waiver of such right or provision by us.

• If any provision of these Terms and Conditions is found by a court of competent jurisdiction to be invalid, the parties nevertheless agree that the court should endeavor to give effect to the parties’ intentions as reflected in the provision, and the other provisions of our Terms and Conditions remain in full force and effect.

• You agree that regardless of any statute or law to the contrary, any claim or cause of action arising out of or related to use of the website or our Terms and Conditions must be filed within one (1) year after such claim or cause of action arose or be forever barred.

24. Additional Assistance

• If you do not understand any of the foregoing Terms and Conditions or if you have any questions or comments, we invite you to contact us at:

• Ong Institute, 9377 East Bell Rd. Suite 363, Scottsdale, AZ 85260

• Email: [email protected]

• Phone: (480) 771-7771 and ask for the Concierge Manager.

25. Entire Agreement
These Terms and Conditions, and any other documents and policies referenced herein, constitute the complete and exclusive understanding between Ong Institute and you relating to the subject matter hereof and supersede any prior versions of these Terms and Conditions as well as all prior or contemporaneous understandings, agreements, communications, and/or advertising with respect to such subject matter.

26. Revisions to These Terms and Conditions

• These Terms and Conditions may be revised at any time and from time to time by updating this posting. You should visit this page from time to time to review the then current Terms and Conditions because they are binding on you.

• Certain provisions of these Terms and Conditions may be superseded by legal notices or terms located on particular pages of this website.

27. Miscellaneous

• The governing law of the Terms shall be the substantive laws of the country where the Company is set up, except the conflict of laws rules.

• You shall not use the Site in jurisdictions that do not give effect to all provisions of the Terms.

• No joint venture, partnership, employment, or agency relationship shall be implied between you and the Company as a result of the Terms or use of the Site.

• Nothing in the Terms shall be a derogation of the Company’s right to comply with governmental, court, police, and law enforcement requests or requirements regarding your enjoyment of the Site.

• If any part of the Terms is determined to be void or unenforceable in accordance with applicable law then the void or unenforceable clauses will be deemed superseded by valid and enforceable clauses that are similar to the original version of the Terms and other parts and sections of the Terms shall be applicable to you and the Company.

• The Terms constitute the entire agreement between you and the Company regarding the enjoyment of the Site and the Terms supersede all prior or communications and offers, whether electronic, oral or written, between you and the Company. • The Company and its affiliates shall not be liable for a failure or delay to fulfill its obligations where the failure or delay results from any cause beyond the Company’s reasonable control, including technical failures, natural disasters, blockages, embargoes, riots, acts, regulation, legislation, or orders of government, terroristic acts, war, or any other force outside of the Company’s control.

• In case of controversies, demands, claims, disputes, or causes of action between the Company and you relating to the Site or other related issues, or the Terms, you and the Company agree to attempt to resolve such controversies, demands, claims, disputes, or causes of action by good faith negotiation, and in case of failure of such negotiation, exclusively through the courts of the country where the Company is set up.

28. Complaints

We are committed to resolving any complaints about our collection or use of your personal data. If you would like to make a complaint regarding these Terms or our practices in relation to your personal data, please contact us at: [email protected]. We will reply to your complaint as soon as we can and in any event, within 30 days. We hope to resolve any complaint brought to our attention; however, if you feel that your complaint has not been adequately resolved, you reserve the right to contact your local data protection supervisory authority.

29. Contact Information

We welcome your comments or questions about these Terms. You may contact us in writing at:

Ong Institute

9377 East Bell Rd. Suite 363

Scottsdale, AZ 85260, USA

Email: [email protected]